Complete Your Kit
I'm a big supporter of Riversmith and love the roof rack systems I have. This boat system is a great concept but needs some refinement. The clips that hold the curved tubes in place are not that secure and if you forget to take them off before transport you can lose pieces like I did. (Riversmith DID replace for free and indicated more secure clips are in the works, so fantastic customer service). Also the overall mount of the swiftcast to the raft frame is a little concerning as I have not found a way on my raft (13' Otter) to secure it without sharp edges from the mount or screws pressing into the rubber. I will probably end up adding some wear patches to my raft under these mounts.
Thanks so much for the kind words and for sticking with us, Mike. Feedback like this is exactly what pushes the product forward.
Good news on both fronts. The pipe clips have been upgraded to a locking anodized aluminum version that bolts in place with a 2.5mm hex, so the loose-clip issue you ran into should not happen anymore. We have also made updates to the raft frame mount to address the sharp edge and rubber contact concerns you raised.
Send a note to info@riversmith.com and we will get you set up with the upgraded parts.
Really appreciate you taking the time to write this up, and glad we could get you sorted the first time around.
The Riversmith Team